Refund Policy
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-2 days.
(COVID-19 Test Kits and N95 masks are non-returnable after shipped)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@canopusgroup.us
Phone Support: 213-441-4382
EXCHANGES(if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@canopusgroup.us and send your item to: CANOPUS GROUP, 2421 S Susan St, Santa Ana CA 92704, United States.
